Vtec Solutions, based in Scotland, are pioneers of fleet management and fleet efficiency. They are the UK’s leading suppliers of TomTom Telematics. This blog has industry relevant news and helpful articles.
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Greater fuel efficiency for Ian Craig Haulage We’re often asked about the results that we get for our clients by using TomTom Telematics and our WEBFLEET […] The post Case Study – Ian Craig Haulage appeared first on Vtec Solutions.
We’re often asked about the results that we get for our clients by using TomTom Telematics and our WEBFLEET fleet management software. It’s easy for us to say that we get impressive results across the board. We started working with Ian Craig Haulage in May 2018 and the results that they’ve achieved were typical of the kind of fleet efficiency improvements we’ve been able to make over the years. We’re delighted to be able to tell you about them.
Ian Craig Haulage specialise in brick and block haulage for the construction industry. They had been using onboard tracking across their 75 vehicle fleet for some time but wanted to start monitoring the efficiency and safety of their employees’ driving style out on the road.
‘Although we’d been using basic onboard tracking from our vehicle supplier for over 10 years, we wanted a more sophisticated solution which also gave us vehicle and driver behaviour data in the same system,’ explains Director Colin Craig.
After meeting with the business, we installed WEBFLEET’s OptiDrive 360 functionality which offered the kind of tracking that they were looking for. As part of the service, we left weekly reports in the main drivers’ reception to allow them to check on their current OptiDrive score and how they compare with others. ‘It’s created a bit of friendly rivalry between the drivers as they try to beat each other and has made everyone much more aware of how they are driving,’ said Craig.
Since the technology was installed in May 2018 Ian Craig Haulage has improved mpg by 10 per cent using TomTom Telematics’ WEBFLEET fleet management solution. They’ve also seen a significant reduction in their fleet admin time.
Colin Craig commented; ‘By reducing incidents such as harsh braking, sharp cornering or speeding, we’ve managed to push our mpg up by 10 per cent. That translates into big savings across the whole fleet in both fuel costs and CO2. We’re now looking to introduce a fair way of rewarding drivers who improve on their OptiDrive score which reflects different work and payloads.’
As well as reducing their overall admin time, WEBFLEET’S integral Tachograph Manager is also making compliance much easier for the haulier. The system offers automated downloads of driver card and vehicle unit data which makes data collection much quicker and easier. It has allowed them to spend time on analysis and compliance rather than on simple data collection.
‘As we can now remotely download all the data from the office, it takes away the responsibility from the driver, meaning that downloads are never missed,’ adds Craig. ‘It also saves our drivers considerable time through less administration and by eliminating the need to return to the depot.’
‘The ability to quickly check on our drivers’ daily remaining driving time has also proved invaluable, as we can see instantly if each driver has enough driving time left to do the next delivery job, as well as when his next break should be and when the shift ends.’
Paul Cochrane of Vtec Solutions, added: ‘This is another excellent example of how WEBFLEET provides everything a haulier needs for fuel efficiency, dynamic dispatching and regulation compliance.’
To find out more about how using WEBFLEET can improve your fleet efficiency, get in touch.
We know that good use of telematics can change a business’ fleet performance for the better. Equally, it can be hard for a business to imagine […] The post Case study: how you can transform your insurance profile appeared first on Vtec...
We know that good use of telematics can change a business’ fleet performance for the better. Equally, it can be hard for a business to imagine the improvements when they haven’t experienced them for themselves. That’s why we wanted to show you the difference that good use of FLEETiQmade to one of our customers.
Robert Summers Transport Ltd are a family owned company which has been in business since 1970. When we started working with them they already had an excellent reputation for delivering a high quality, total transport service.
QBE asked us to make our services available to Robert Summers Transport as there were numerous small claims on their profile. This was giving them cause for concern. There was evidence to suggest that the culture that had developed amongst drivers was leading to accidents and increasing the level of claims against the company.
There were concerns that drivers were habitually speeding and driving in a way that was might be deemed unsafe and inefficient. We knew that FLEETiQ could help. Firstly, it could help to identify the behaviours that needed to change and develop a plan to make that happen. Secondly, once the plan had been implemented its data collection tools would allow us to track the progress being made. We needed to change the culture, reduce endemic speeding and promote safer driving.
We knew that changing the culture amongst drivers wouldn’t happen without a clear plan. Initially, we worked with Robert Summers Transport to develop a partnership that would enable them to lead change with our support. We don’t believe in supplying a tool then leaving our customers to get on with it, which is why we offer project management support alongside a whole range of other tools.
The next step was to find out what was already happening within the fleet. Using FLEETiQ we collected data to show what the problem areas were. Whilst Robert Summers Transport already had a good idea of the issues they needed to tackle, FLEETiQ provided data that gave them clarity on the figures.
FLEETiQ shows how a particular vehicle is being driven and also lets us build up a picture of driver behaviour. When you’re trying to change a whole culture it can help to start by training employees whose behaviour needs the most improvement. We could then follow that up by developing driver talks which focused on the most prevalent issues. This meant that improvement training could be delivered in a format the drivers already knew. It meant that there was less resistance to change overall as that part of the process was already familiar.
Once we’d collected data to identify the current position, the next step was to set benchmarks for improvement. We worked with Robert Summers Transport to help them to set key performance indicators that would enable them to monitor improvements.
By working in partnership we helped them to identify ways in which the technology could both promote and monitor behavioural improvements.
Next, we identified what proper compliance would look like in practice. This wasn’t just a theoretical exercise. It allowed us to help the company develop new policies to support their goals and to prepare proper documentation in support.
A key part of any improvement process is monitoring the progress that’s being made. We set up a monthly review to assess current performance and how these measured up against the benchmarks that had been set. We were able to recommend changes to the approach if performance levels hadn’t improved as expected. Of course, it also helped the company to reward drivers who had made good progress if they chose to.
Using FLEETiQ to implement change is a significant investment for any company, so we delivered a pack to the board demonstrating improvements in overall fleet performance as a result of its use. Whilst this showed the improvements that had been made in driver performance, that wasn’t all. Improving driver behaviour had an impact on other key areas. Better driving leads to fewer accidents and claims, but also saves money on fuel costs and maintenance over time. We put together a pack that gave the board insight into the benefits of using FLEETiQ in a wider context.
Robert Summers Transport now have a greater awareness of the consequences of poor fleet management overall and had reduced the number of accidents and resulting claims. There was an impressive 60% reduction in the levels of speeding, whilst high level speeding had been completely eradicated.
As an added bonus, the process had brought about a four figure reduction in their fuel spend and increased their average fleet MPG from 6.5 to 7mpg. All of these improvements came with a full audit trail that made their compliance obligations much more straightforward to achieve.
If you’d like to find out more about how FLEETiQ could transform your business, get in touch.
The post Case study: how you can transform your insurance profile appeared first on Vtec Solutions.
Our customers tell us that fuel costs are their second largest expense, with vehicle depreciation coming in first place. When you make savings across a fleet, […] The post Seven fuel saving tips for business fleets appeared first on Vtec...
Our customers tell us that fuel costs are their second largest expense, with vehicle depreciation coming in first place. When you make savings across a fleet, even a small change can make a significant difference. Here are our seven fuel saving tips for your fleet.
A telematics system allows you to gather information about where your vehicles are and how they are being driven out on the road. You can also gather data to show you where fuel is potentially being wasted. Your transport manager then has the information they need to make changes and help everything run more efficiently.
Unexpected vehicle downtime can be a real inconvenience. Deliveries or other appointments may need to be rearranged at short notice and that may have wider implications for your customers and other business relationships.
Carrying out regular checks on tyres, oil, lights and brakes, to name just a few, can help to prevent unexpected delays. There’s also the fact that when your vehicles are in good working order, they’re more fuel efficient too.
Fuel prices can vary widely depending on where you are in the country. If your drivers need to refuel at a motorway service station you’ll also be paying a premium. It may help if you provide your drivers with a preferred supplier list.
Using telematics can also help as many integrate with fuel cards. This can allow your driver to receive live information about which service station to choose whilst they’re out on the road.
Driving sensibly may not be that exciting, but it’s great news for fuel economy. Your telematics system can help you to monitor how a vehicle is being driven and identify any behaviour which affects fuel consumption. Speeding and harsh braking use more fuel and also increases wear and tear which has a wider impact on fuel economy. By focusing on the issues you’ll be able to tailor your driver training to improve overall fuel efficiency.
Whilst telematics will help you to devise optimised routes that will help you to make savings on fuel, your drivers are still the experts out on the road. It’s important to balance their knowledge with the data you can gather from your telematics system. Getting regular feedback from your drivers helps them to feel part of the business and can increase their productivity overall.
The introduction of a telematics system can be a significant change and drivers are much more likely to adopt the new procedures if they feel their views are valued. In particular, features which allow you and the driver to monitor traffic and avoid getting stuck have a direct benefit to the driver. Of course, avoiding a jam also helps to save fuel.
If you’re making a delivery you’ll always need to use a vehicle of some sort. However, it’s worth looking at using alternative technologies in other areas of the fleet. Encourage your staff to think about whether they need to meet in person, or whether they can still have face to face contact using digital conferencing. This won’t always be a practical solution, however could make a difference over time.
If you want to improve fuel efficiency and improve standards you need to get your employees on board. They might not all be motivated to help you save money, however environmental concerns can be a powerful motivator. If your telematics data has revealed problem areas in how your vehicles are driven, highlighting the environmental impact could help you to make changes.
To find out more about how telematics can help you to save money on fuel, get in touch.
Fleet operation is heavily regulated and we know how time consuming compliance can be. Research has shown that around 13% of UK operators spend up to […] The post Compliance: Are your telematics helping you? appeared first on Vtec Solutions.
Fleet operation is heavily regulated and we know how time consuming compliance can be. Research has shown that around 13% of UK operators spend up to three hours each day downloading working hours compliance data. It doesn’t help when the data you need to gather is held across different departments. However, integrated telematics could help you to make the whole process easier. Are your telematics helping you with compliance? Here’s how they can.
When your data is spread across more than one department, it can have a real impact on your drivers. When you can monitor everything centrally it doesn’t just make compliance reports simpler, it makes job allocation easier too. Realistic work schedules reduce stress and make drivers’ jobs easier. This approach also reduces the likelihood of costly mistakes on the road, including accidents or even fines for dangerous driving. You can ultimately create a culture where safe driving is your top priority.
By monitoring performance data you can intervene early when problems arise. That means that you can spend less time talking to the insurers or even the HSE. Whilst your drivers may not initially like the idea of being monitored, it means that you can provide them with long term support, not just when things go wrong.
Monitoring your drivers doesn’t just help to create a safety culture. It can also help you to identify what training is required. Whilst some training is mandatory, you can also offer additional training to address any common problems.
Whilst we hope that you don’t have to deal with many corporate manslaughter investigations, telematics can help here too. Clear and easily available training information will demonstrate that you take your legal responsibilities seriously and make efforts to comply. That can help your defence and possibly reduce any penalty you may face. Of course, the most important consideration is that you’ve taken steps to keep your employees and the general public safe.
Regular vehicle inspections are a key part of any good risk strategy but they can be time consuming. Telematics can help to identify problems with vehicles as they arise. This doesn’t just help to prevent breakdowns. It can also assist your compliance managers in dealing with potential breaches, even whilst a vehicle is out on the road. Best of all, it can all be done electronically, meaning that you don’t have a long paper trail to follow when you need to find information.
Of course, compliance doesn’t stop with the vehicles. You have a duty to ensure that your drivers are fit to work as well. Telematics enable you to monitor performance and pick up on any potential risks. You can also hold information about driver’s health centrally. That means that when you’re allocating tasks any driver specific health risks can be taken into account automatically.
Using a mobile phone whilst driving has been illegal for 15 years. However, there are times when you need to communicate with your drivers when they’re out on the road. Telematics terminals can eliminate the need for mobile phone use as you can send instructions to your drivers directly to the vehicle.
You can use the devices to send behavioural targets to your drivers and get performance feedback. They’re also useful for keeping customers updated about driver location and any potential delays.
In short, telematics help you to make compliance easier and enable better decision making. To find out more about how telematics can help you with compliance, get in touch.
Automation You’ve probably heard a lot about cloud technology already. If you think it sounds like some technological nightmare where your data floats around somewhere in […] The post WTF*! – Let The Cloud Take The Slack appeared first on Vtec...
You’ve probably heard a lot about cloud technology already. If you think it sounds like some technological nightmare where your data floats around somewhere in the ether, we understand. This is a relatively new technology but it’s developing faster than most people realise. The applications that are available now cover a wide range of different industries. Fleet management is no exception. You can now use cloud technology to manage a fleet of vehicles and their drivers in a fast and efficient way.
Download our full WTF*! guide now, to really get to grips with getting the best return from your investment in telematics.
It’s a reasonable question. You’ve no doubt heard of the cloud as a way to store information away from your own systems. It doesn’t take up space on your company hard drives so you can hold more data. So what? You might be thinking that you’ve never had a problem with running out of storage space, so how will the cloud contribute to anything?
Good question. The truth is that storing your data in the cloud doesn’t just free up your own data storage systems. It makes them more secure too. Want to know more? Download the free comprehensive guide now.
We know it sounds illogical. How can sending your data out into a cloud possibly be more secure? After all, clouds release rain easily enough. The difference with this cloud is that it isn’t connected to anything physical. That makes it more difficult to hack, unlike your existing hard wired systems.
The cloud has been developed with top of the range security systems that get your data off site and properly protected. That means you won’t have to contact your customers to tell them someone’s misused their data and it’s all your fault.
How often do you need to share information? Even if you have data that only relates to fleet matters that could still need to be shared with a few different people and across systems. If you collect anything that relates to finance or HR how is that shared? Do you want to spend your time emailing information across the company or do you have better things to do?
When your data is in the cloud you can grant access to anyone who needs it at the click of a button and get on with your day.
Instant data access via the cloud doesn’t just mean easier sharing. It means that you can access information from your vehicles whenever and wherever you need it. If you need to know how many hours your drivers have done this week so that you can plan your rota, you can access the information whilst they’re still on the road. No more frantic planning when everyone has returned to the depot at the end of the day.
Some of your competitors may already be using these technologies. Your competitors may already be using digitisation and automations to reduce their costs and improve their customer service. You might think that your existing systems are good enough, but good enough is no longer sufficient!
In an era of exponential technology growth are you driving change or being driven by change? We now live in a world where everything can be connected and intelligent and we think it should be.
Are you really ready?
Risk Register If the last blog made you cover your eyes or head towards a stiff drink, relax. This bit is much less frightening. In fact, […] The post WTF!* – Risk Register appeared first on Vtec Solutions.
If the last blog made you cover your eyes or head towards a stiff drink, relax. This bit is much less frightening. In fact, we’re here to tell you how we work with data to help you come up with a strategy, reduce your risk and potentially lower your insurance premiums too.
Check out your personalised risk register now.
Part of the FLEETiQ process at Vtec Solutions is to identify areas that are a weakness in each business. This is initially done by creating a Risk Register as shown below which highlights the areas which need immediate attention.
(P = 1-9)
(I = 1-9)
(P x I)
|Purchase cheapest system available||9||9||81|
|Don’t utilise telematics properly||9||9||81|
|Ignore the driver behaviour data from telematics||9||8||72|
|Used only as a “dot on the map”||9||7||63|
|Don’t use to benefit insurance costs||9||9||63|
|Insufficient and ineffective delegation||7||7||49|
|Failure to change (systems/behaviours/processes)||7||6||42|
|Failure to work with Drivers to lower costs||7||6||42|
|Insufficient clarity of Key Performance Objectives||6||7||42|
|Insufficient engagement from significant stakeholders||6||6||36|
The last risk above is “Insufficient engagement from significant stakeholders” which completely changes if meaningful data can be provided to achieve set objectives. Once you get people on board with your business objectives you can start to engage your stakeholders with what that means for them.
We know that finding your way around your telematics is a steep learning curve. When you first invest it can feel as if your new system is the answer to all of your challenges, but that isn’t always the case. Learning to make it work for your business means identifying the areas where it can be most effective and lead to lasting change. You might have read this guide and wondered where on earth you need to start.
That’s why we devised the risk register. It allows us to be a second, more specialist pair of eyes on your business and fleet management. We can help you to devise a road map that helps you to improve efficiency. The risk register also highlights issues that you can deal with straight away. That can help you to improve safety but also see the benefits immediately.
Contact us today to let us talk you through the risk register and where can you can make immediate changes.
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