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  • Ian Bugeja
  • October 02, 2014 01:01:21 PM
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A Little About Us

Netumo blog for internet administrators and website owners about the internet, websites, domains and Netumo.

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The True Cost of Downtime

When a website is down, it’s difficult to estimate the implications and the true cost can vary based on the business model and the website purpose. New website visitors are unlikely to return to your website if they find it ... Read More »

When a website is down, it’s difficult to estimate the implications and the true cost can vary based on the business model and the website purpose. New website visitors are unlikely to return to your website if they find it down the first time, Frequent visitors might on the other hand return, but these too could have their experience tarnished with the downtime.

Downtime typically means potential loss of business but the are other elements in play which could increase your costs.

Customer Acquisition

New Customer Acquisition is a very expensive process and loosing such leads can lead to loss of business in the day / weeks to follow. When your website is down or having issues, your inward funnels attracting leads such as adverts, ad-words etc are still sending visitors to your website These leads will most likely be lost having spent your credits with no gain for your business.

Low Quality

A website that is down especially if frequently could potentially leave a bad impression on your customers. Customer could move to social platforms and lave bad reviews and bad comments leaving you to deal with the bad reputation for the weeks to come.

SLA / Compliance

Depending on your business model, if your site offers a service, having it down can lead to paybacks if you are in breach of your Service Level Agreements (SLA). This could deepen the wound for you apart from loosing business having to give credit to your existing customers.

Loss of Advertisements

If your website has adverts then downtime would also mean less income from adverts listed on the website.

There are various steps you can take to avoid being down, but no solution is 100%. Sometimes some issues are outside of your control, and the only remedy is to be immediately alerted. So make sure that you are alerted on downtime. You can then take immediate action, making sure your IT staff knows about the issue, Marketing teams can also be alerted and disable the ad spending, and post on social media that you are working on the issue. This is a way of doing damage control and reduce the impact as much as possible.

So give Netumo a try, it’s free. Visit www.netumo.com


Certificate Monitoring

A Certificate is a digital file that binds a cryptographic key to a particular domain. All HTTPS website have a certificate that is used to encrypt the traffic between a web server and a browser. This ensures that data flowing ... Read More »

A Certificate is a digital file that binds a cryptographic key to a particular domain. All HTTPS website have a certificate that is used to encrypt the traffic between a web server and a browser. This ensures that data flowing between the server and the browser is confidential, safe and free from tampering.

Certificates have an expiry date and it is important that certificates are renewed on time. Purchased certificates expire every 1 or 2 years but there are also certificates like Let’s Encrypt ones.

Let’s Encrypt certificates are great as they are free, however they do require to be renewed much more frequently (every 90 days). Jobs that renew such certificates can fail and so the website could end up being inaccessible or giving SSL errors.

This is why it is very important that certificates are monitored. Netumo has a powerful automatic certificate monitoring job that keeps track of all your certificates. All HTTPS websites would automatically have SSL Certificates monitoring activated..

You can view the list of all the monitoring certificates from the Websites/Hosts … View SSL Certificates. Here it is easy to see the status of each certificate and when it expires.

Netumo automatically sends notifications via Email, SMS, Twitter, Slack and Microsoft Teams when it detects that a certificate is about to expire. This ensures that you know when something is wrong, and can immediately take remediation action ensuring your website is safe and healthy.

Sign up for a free account on Netumo today and start monitoring your website.


Common Network Ports that everyone should know

20 – FTP (File Transfer Protocol – Data Transfer) 21 – FTP (File Transfer Protocol – Command Control) 22 – SSH (Secure Shell) 23 – Telnet 25 – SMTP (Simple Mail Transfer Protocol 53 – DNS (Domain Name System Service) ... Read More...

  • 20 – FTP (File Transfer Protocol – Data Transfer)
  • 21 – FTP (File Transfer Protocol – Command Control)
  • 22 – SSH (Secure Shell)
  • 23 – Telnet
  • 25 – SMTP (Simple Mail Transfer Protocol
  • 53 – DNS (Domain Name System Service)
  • 80 – HTTP (Hypertext Transfer Protocol)
  • 110 – POP3 (Post Office Protocol)
  • 119 – NNTP (Network News Transfer Protocol)
  • 123 – NTP (Network Time Protocol)
  • 143 – IMAP (Internet Message Access Protocol)
  • 161 – SNMP (Simple Network Management Protocol)
  • 194 – IRC (Internet Relay Chat)
  • 443 – HTTPS (Hyptertext Transfer Protocol Secure)
  • 3389 – RDP (Remote Desktop Protocol)

While the above are some of the more common ports used you can fine a more complete list here: https://en.wikipedia.org/wiki/List_of_TCP_and_UDP_port_numbers


What is Monitoring?

An online business relies on it’s website and online presence to transact and sell. Customers visit the web store and are expected to be welcomed with a seamless experience, fast website, fancy and nice to look at and also secure ... Read More...

An online business relies on it’s website and online presence to transact and sell. Customers visit the web store and are expected to be welcomed with a seamless experience, fast website, fancy and nice to look at and also secure to transact with. It is important that all these principles are kept at all costs throughput the times.

Customers will not ring and call you if the website is down they will simply move to the competition. You need to keep an eye yourself on what’s going on That’s why monitoring is important.

With monitoring automated systems are constantly checking your website and all your online systems to make sure that they are still up and running. If not such systems will call you to ensure you are aware and proper action takes place.

The appropriate teams can be notified immediately not just when the website is down, but also when there could be issues like slowness or the loaded content is not what expected. Lots of things could go wrong like a failed update or database issues.

Make sure that your online presence is as good as you want it to be start monitoring today.

Netumo is offering a huge 80% to help companies out there get through these tough times. Make sure you use the coupon code NETUMO80 on checkout.


All websites encounter a timeout

All websites have issues even Microsoft sites. They can be on powerful servers and distributed across the world however it’s always important that you are notified as soon as issues happen.   With Netumo you are immediately notified whenever there ... Read More...

All websites have issues even Microsoft sites. They can be on powerful servers and distributed across the world however it’s always important that you are notified as soon as issues happen.

Netumo email timeout notification
Netumo email timeout notification

 

With Netumo you are immediately notified whenever there is a failure. Netumo is intelligent enough to avoid false positives and notify you when truly the website is down. Get a free account from here.


Expired domain

So I was stumbling the web using stumble upon and encountered a page …Bamm expired domain!   Obviously I couldn’t access the site in question until I used the wordpress address. The same for all visitors, and any google searches ... Read More...

So I was stumbling the web using stumble upon and encountered a page …Bamm expired domain!

Expired domain
WordPress expired domain notice

 

Obviously I couldn’t access the site in question until I used the wordpress address. The same for all visitors, and any google searches since all links going to this blog were “dead” since the author obviously uses the domain to link to it and not the free wordpress address.

Seems like he’s not using Netumo monitoring service which is Free!


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