The $4 trillion estimated growth of the eCommerce industry in 2020 is a pointer to the fact that you have to gear-up and position your business to benefit from the impact of such growth and here are 10 eCommerce Success Trends In 2018 that will boost your business.
The e-commerce overall growth is startling, in 2017, the growth averaged at $2.3 trillion and is anticipated to rise to 4.5 trillion dollars in 2021 as stated by Statista report. As a result of this enormous growth, there has been a huge transformation and new strategies which continue to be improved daily for better output and customer satisfaction.
One goal you must focus on this year is providing a hyper-personalized customer experience. In a recent study, 88% of customers said they are more likely to shop with online shops that deliver personalized and connected cross-channel experience. This number is huge, thus, the need to make hyper-personalization of customers experience your 2018 focus.
As e-commerce continues to advance at a speedy pace, here are some wave-making trends that are pivotal to remain at the forefront of the competition.