ITSM Calling is a personal blog about various IT-related issues, business and phenomenons especially from IT Service Management point of view. IT, Business and Beyond!
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As technologies and methodologies have advanced, a lot of things have changed. So it’s natural that in the revolution of new processes and methodologies in the IT industry, also leadership and management models must be developed in order to be able to meet new challenges. I will briefly discuss about probably two best-known methodologies, ITSM/ITIL® […]
This is a continuation (well, at least sort of..) to my previous blog text, Cloud Services – the Business perspective. Like I wrote, Cloud Services have rushed into the markets relatively rapidly and they have been able to fulfill some key expectations, for example in terms of Cost Efficiency, Scalability etc. But who actually manages […]
Cloud Services have rushed into the markets relatively rapidly. It’s only been a little more than 10 years ago when we first learnt about the cloud computing. Cloud computing – where do we stand today? Last year (2016) the Cloud computing revenues jumped 25%, and the year 2016 was the first in which cloud computing […]
Sailing through the murky waters of License Management can be frustrating. I’ll share some ideas and pitfalls I’ve gone through with the topic in question, and I’ll make one suggestion which would help people dealing with License Management issues. That was then… Once upon a time there was a customer who needed certain software to […]
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