Data Computer Services is a local IT support company in Edinburgh. They provide a wide range of IT services for businesses, all under the one roof. With a range of IT support packages to suit all budgets they can provide significant savings on traditional support costs.
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This year’s pandemic has led to a huge surge in homeworking. Although many companies already had staff working from home, […] The post Has Coronavirus Changed Homeworking Forever? appeared first on DATA Computer Services.
This year’s pandemic has led to a huge surge in homeworking. Although many companies already had staff working from home, numbers were generally low. There are many reasons why businesses have been reluctant to move to a homeworking culture. There have been fears around the quality and safety of the technology as well as worries about managing and caring for staff remotely. Many employees have also resisted the change perhaps worrying about ‘being out of the loop’ or missing out on chances of promotion etc. But then the pandemic hit and everything changed almost overnight. Will being forced into working from home be the catalyst which changes views on homeworking forever?
Traditionally there has been a fear that the technology available at home is just not up to the job.
Speed of Access
Fragmented, interrupted or slow access to business systems can significantly reduce employee efficiency and result in a large degree of frustration.
Homeworking extends the transit and storage of information outside of the corporate infrastructure with consequential risk.
Theft or loss of devices is also increased, with multiple devices in multiple locations and potentially multiple journeys, bringing with it the possible loss of user credentials and illegal access to business data.
Fortunately, there have been a number of significant developments which have mitigated many of these fears
The practice of ‘presenteeism’ is common in our culture. Employers often feel more in control of staff they can see even though they may not always be being productive. Other social and cultural factors play their part too.
However, there are many benefits to working from home
Many businesses have already indicated they will not revert to the same business model as pre-pandemic. This is likely due to the successes of homeworking during ‘lockdown’. They will continue with this ‘new normal’ and fully embrace the benefits of staff working from home.
Other businesses see a hybrid approach as the optimum way forward. This may involve flexible work patterns with employees working from home a few days a week and in the workplace a few days a week.
Technology companies have also risen to the challenge and are evolving and developing new technologies to improve the working from home experience. They are offering ever faster, more reliable internet connections, improved and more secure hosted VOIP, as well as a range of new and improved cloud services.
There are clearly many social benefits to working from home and it seems that the technology is now available to make this a good option for many businesses. However, even if businesses are keen to move towards this new model, it is not yet clear if employees share this view. It will be interesting to be seen how many choose this option, once a normal return to the office is permitted.
DATA Computer Services provides professional IT support for businesses throughout Edinburgh and the Lothians. If you would like to find out more about our service, please get in touch or give us a call on 0131 657 1666
Most businesses are aware of the need for good antivirus software but may not be aware of the benefits of […] The post Keep Your Business Secure by Managing Your Internet Access appeared first on DATA Computer Services.
Most businesses are aware of the need for good antivirus software but may not be aware of the benefits of good web content filtering. Web content filtering (web filtering) restricts what internet content your employees can access by actively preventing certain URLs from loading. Web filtering can be used to block sites that are known or potential malware risks and can prevent malicious software from being downloaded to your network. It can also be used to block access to sites that are judged to be inappropriate, unsuitable or could negatively impact your business.
Web content filtering uses managed lists of rules to screen and/or exclude access to web pages deemed objectionable, unsuitable or dangerous. Content filtering deals with what information is allowed onto a network and passed within the network. Content filters work by recognising defined content or content patterns such as specific web URLs, text or text strings, keywords or objects/images. If matched, the undesirable content is blocked.
It can be deployed as a ‘stand-alone’ cloud based service, or as part of a cloud managed antivirus endpoint security program that comes with web content filtering included. For this reason, it is always worth checking with your IT support company if your current antivirus software has this feature and if so, if it is being utilised.
Web content filtering can be specifically tailored to your business by use of managed lists, generally deemed a whitelist (allowed) or blacklist (blocked).
Typical applications include:
By preventing access to certain websites based on their content, web filtering can
Web content filtering is another useful tool to keep your business safe. However, like any new tool, knowing how to use it correctly and effectively will determine its success or otherwise.
Additionally, with more people now working from home and accessing business cloud services like hosted file share and email, keeping your business data and systems secure is even more crucial. For this reason, we believe the best option for most businesses is to select a top of the range AV (antivirus) product which has web content filtering included.
If you would like to find out more about web content filtering and how it can help your business, please get in touch. Data Computer Services provides professional IT Support Services for businesses throughout Edinburgh and the Lothians.
The post Keep Your Business Secure by Managing Your Internet Access appeared first on DATA Computer Services.
With the spread of Coronavirus in the UK, keeping workers infection free is becoming a serious issue. Businesses are being […] The post Coronavirus – Working from Home appeared first on DATA Computer Services.
With the spread of Coronavirus in the UK, keeping workers infection free is becoming a serious issue. Businesses are being warned that in a worst case scenario up to 20% of the workforce could be off sick during the peak of the epidemic. This is obviously a worrying time, so what can businesses do to try and maintain productivity whilst keeping their workers safe?
‘Social distancing’ is being promoted as the best way to keep the virus from spreading, so enabling your staff to work from home is the ideal solution. At this stage it seems unlikely that businesses will be forced to make their employees work from home, rather they will be encouraged to do so. Global companies such as Facebook, Amazon, Google and Twitter have already made this move, banning non-essential business travel and urging their employees to work from home. Although working from home is not an option for everyone, when it is suitable it can keep a business functioning effectively even when employees are displaced from their normal working environment.
The suitability of home working very much depends on your current set up. If your staff can already work inside and outside the office effectively then you are just about ready to go. The main requirements will be to decide how your business will operate under this new regime. No one is sure how long this situation is going to last, so if your employees are going to be working at home for any length of time, they need to be supported adequately.
For staff to work effectively at home they will require access to work files, emails and documents. This can be achieved by setting up Remote Desktop or a similar type of software on employees’ laptops or PCs. Once configured, staff can then log in at home and once connected, access their workplace desktop and network resources as though they were in the office
If you are already using VoIP telephony, fantastic! If not, now is a really good time to make the switch. VoIP enables employees to take their telephone number with them. This means that staff can be at home and still receive calls to their work extension on their mobile phone or VoIP handset. VoIP also provides an easy way for you to keep in touch with your staff and for your staff to keep in touch with their peers. Many people feel isolated and miss the companionship of colleagues when working from home for long periods. Talking on a phone and not just relying on emails and messaging can be very beneficial.
Holding regular meetings with employees to share ideas, and discuss plans for the future is essential for most businesses. Call and video conferencing options are available with hosted VoIP and on separate platforms. This type of technology is already used by many businesses to bring groups of people together when face to face meetings are impossible. It has been proven to be every bit as effective as office based meetings. As well as being simple to set up, with some basic training, it is easy to use. Employees will be able to collaborate and contribute as effectively as they would in the office.
If your business currently uses cloud services you will already be benefitting from the flexibility they provide. Your employees will be accustomed to the convenience of being able to access files and documents while working out of the office. Working from home on a more regular basis will be an easy transition. Popular cloud services such as cloud file share enable staff working in different locations to access and update the same documents at the same time via the internet. Other cloud services such as cloud backup and cloud managed anti-virus can make home working more secure. If you are not using cloud services and want to find out more, get in touch with your IT support company.
The spread of Coronavirus is a rapidly evolving situation and no one is exactly sure how things will progress. However, if it follows the same path we have seen in other countries, things are likely to get significantly worse before they get better. Enabling staff to work from home will not be the whole solution to this problem. But it can certainly help towards slowing the spread of the disease, saving lives and keeping your business functioning effectively.
DATA Computer Services provides professional IT support services for businesses throughout Edinburgh and the Lothians. If you would like to find out more about our service, please get in touch or give us a call on 0131 657 1666
Long before BT decided to phase out ISDN and PSTN services, VoIP was the phone system of choice for many […] The post Choose VoIP to Free Your Phone System appeared first on DATA Computer Services.
Long before BT decided to phase out ISDN and PSTN services, VoIP was the phone system of choice for many businesses. VoIP quickly grew in popularity due to the many advantages it offers businesses. As well as being cost-effective and easy to set up, it frees your phone system from many of the problems associated with traditional phones.
If you haven’t already switched over to VoIP you should be making plans to do so now. This is because BT begins phasing out all ISDN and PSTN services i.e. traditional phone lines, starting this year. By 2025 all services are expected to be completely shut down. This can seem like a long time away but remember that all businesses need to make the switch. As the deadline approaches, it may become difficult to find a good IT company who will be able to help you with the migration. Switching from traditional voice services to a hosted VoIP solution needs to be carefully planned and managed to minimise any disruption to your business.
DATA Computer Services is an established IT Support company in Edinburgh. If you would like some information or help with switching your business phone system to hosted VoIP, please call us for a chat on 0131 657 1666 or get in touch.
The annual cost of replacing old PCs and laptops can take up a large chunk of any IT budget. With […] The post Why Buying Refurbished PCs Is Good for Your Business appeared first on DATA Computer Services.
The annual cost of replacing old PCs and laptops can take up a large chunk of any IT budget. With lots of other demands on this budget e.g. IT support costs, software licences, broadband and phone call costs etc. new ways of saving money without compromising on quality or performance should always be considered. One idea that is rapidly growing in popularity is to replace computers that have reached their end of their life with newly refurbished ones. This is a lot less costly option than investing in brand new ones.
As long as you use a reputable supplier, purchasing refurbished PCs for your business can save a lot of money. It can also be a more cost-effective purchase because you will get better value for money i.e. PCs with a higher specification. In addition, PCs built to a higher specification will perform much better during their lifecycle and often last longer before needing to be replaced. Finally and perhaps most importantly, buying refurbished helps reduce the increasing mountain of electronic waste and is good for the environment. It is easy to see why many businesses that were originally resistant to the idea are now seeing refurbished PCs as a clear win-win situation.
The post Why Buying Refurbished PCs Is Good for Your Business appeared first on DATA Computer Services.
The growth of cloud services has been a very important development in the business IT world. This new technology […] The post Is Your Business Ready to Go Full Cloud? appeared first on DATA Computer Services.
The growth of cloud services has been a very important development in the business IT world. This new technology provides a host of IT solutions which can save you money, improve the security of your business data and enhance the flexibility of your working practices. But how do you know when your business is ready to go ‘full cloud’? Here are some good indications that you may be ready to make the move.
If you are regularly experiencing these types of issues moving to cloud-hosted services can help. Solutions such as online cloud backup, cloud file share, managed anti-virus and exchange email are popular services that reduce the hassle and expense of managing and maintaining your own in-house IT systems. Cloud services can provide your business with enhanced data security, robust disaster recovery procedures and services that are easily managed via a basic user interface.
If you want to offer staff the flexibility to work in different locations, different offices or even work from home, cloud services can help. Hosted VoIP (a cloud-based telephony system) and hosted File Sharing allow staff to work securely and efficiently, via a laptop, smartphone or tablet from any location with access to an internet connection.
As mentioned previously, cloud Hosted VoIP telephony offers advanced communication between offices and their workers but in addition, it can
Anyone running a business will be only too aware that IT costs can be very unpredictable. Large unexpected costs can be difficult to manage, particularly for smaller businesses. The pay-as-you-go model that cloud services offer allows you to keep more control of your costs. You can set a monthly budget for IT costs and add and subtract resources and services as and when you need them. This is one of the top reasons businesses choose to move their services to the cloud.
It is clear that employing cloud services has many advantages. However, it is important that whether you are ready to go ‘full cloud’ or just dip your toe in one or two cloud services you take the time to find an experienced IT support company to guide you through the process. They will be able to explain all your options, help you choose exactly the right cloud services for your business and plan a detailed step by step migration strategy to ensure the move goes smoothly.
DATA Computer Services provides professional IT support services for businesses throughout Edinburgh and the Lothians. If you are interested in cloud services and would like to find out more, please get in touch or give us a call on 0131 657 1666
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