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With hybrid and remote work as the new norm, effectively managing the growing number of mobile devices has become even more important for businesses. In fact, 84% of IT leaders are investing more in enterprise mobility, with mobile security and device management topping their list of priorities.

But just spending more on security and management solutions doesn’t necessarily provide the right level of control over enterprise data. And it can often make device management overly complex and costly to maintain. For mobility to truly work in the long term, it’s critical to balance strong platform security with effortless, flexible management that scales to specific needs around user choice, privacy and control.

Android Enterprise has made big investments to help businesses manage mobility on their terms, with strong, built-in and proactive security that is proven at scale; a spectrum of capabilities for every business; and effortless, consistent and cost-effective management. Today, we’re sharing a number of new features and updates to help you successfully balance your needs and achieve your mobility goals with Android Enterprise.

A platform you can trust

For years, we’ve developed multiple layers of security for business customers — from hardware to Google security services and enterprise management tools. In fact, research firm Gartner has consistently awarded the highest security ratings for a mobile OS to Android’s operating system with Google apps and services.

With Android 12, we’re introducing even more features for enterprise customers — including improving password complexity controls to make it easier to protect company data, and disabling USB signaling on company-owned devices to limit USB-based attacks. We’ve also launched additional privacy-preserving security controls for the Android work profile, like network logging of work apps. Read more about these Android 12 enterprise features.

Android 12 already meets the most rigorous deployment requirements, including the United States Department of Defense's Security Technical Implementation Guide. And since we believe scrutiny and transparency are key to improving security, we’ve launched a new Android Enterprise category as part of the Android Security Rewards Program. We’re offering a reward of up to $250,000 for a full exploit on a Pixel device running Android Enterprise.

Expanded support for Zero Trust

As more mobile workers access data from remote devices outside of traditional security perimeters, companies are increasingly pursuing a Zero Trust security model. This means trust is never assumed, and access to corporate resources is continuously verified. We’ve developed many APIs and tools to support Zero Trust on Android, allowing organizations to tier access based on extensive device-based signals and security information.

We’re now supercharging the role of identity providers in Zero Trust environments on Android. Connecting their first-hand understanding of the user with a full breadth of device trust signals, identity providers can build a comprehensive analysis of trustworthiness before granting access to corporate resources. To make this happen, we are working with industry leaders to move beyond WebView for authentication and embrace Custom Tabs, which we believe is the best way for developers to integrate authentication into their apps.

While WebView is a flexible and powerful component for rendering web content, Custom Tabs are more modern and full-featured, allowing identity providers to gather device trust signals, improve employee security and enable single-sign-on across apps and the web. We’re partnering with Okta, Ping Identity, and ForgeRock to move the industry towards modernizing authentication.

Effortless management

Every organization is different, and has different management needs. So we’ve built a range of device management capabilities that can easily serve businesses across all sizes and sectors — whether you are managing a startup or a highly complex enterprise.

For companies who use Android Enterprise with an Enterprise Mobility Management (EMM) solution, we’re making management even more powerful, secure and user friendly with Android Management API. Built by the Android team at Google, this cloud-based API ensures customers receive the fastest delivery of all of our enterprise features, with best practices and Android Enterprise Recommended requirements set by default. And with the newly launched Android Management API Extensibility framework, EMMs can adjust Android Management API capabilities on the fly using on-device signals to trigger immediate policy changes and solve for unique and evolving business needs.

With this update, we’re publicly recommending Android Management API to customers and partners as our preferred method of management. More than 60 EMMs — including Microsoft, Citrix, and Google Workspace — have already launched solutions based on Android Management API with many more coming soon.

For our customers with fewer management requirements and IT resources, we launched Android Enterprise Essentials earlier this year to help provide automatic security. We’re now expanding reseller support to Mexico, Italy and Spain this quarter.

Separation for work and private life

One of the unique features of Android is the work profile, which has helped employees boost productivity, keep their personal apps and data private, and achieve a better work-life balance. And for organizations, it’s improved security for business apps and data. Previously, the work profile was only available on managed devices. Now, we’re planning to bring those same work profile benefits to unmanaged users with a business identity, too.

This will eventually allow anyone using Android for business purposes to separate work and personal apps in one interface and pause all work-related apps in one click. This will be available to Google Workspace users first starting next year, with plans to expand to more identity providers soon after.

Join us for the Art of Control

On October 27, we're hosting a special event to talk about these new security and management solutions — and even more to come — to help you manage mobility your way. Register for the Art of Control, and find out how we’re bringing together security and management into one, uncomplicated offering. You’ll also hear from customers like the FBI, Walmart, and Schneider Electric about how they’re using Android Enterprise to achieve effortless control.

Courts and government agencies around the world regularly require that we remove content and information from various Google services like Google Search and YouTube.

We review these demands carefully to determine if the content that is the subject of the request violates a specific local legal requirement. Because we value access to information, we work to minimize over-reaching removals whenever possible by seeking to narrow the scope of government demands and ensure that they are authorized by relevant laws.

For over a decade, we’ve also published a transparency report on Government Requests for Content Removal. This report includes only demands made by governments and courts. We report separately on requests by private actors under content-removal systems established by various governments such as the Digital Millennium Copyright Act (DMCA) in the United States or the Right to be Forgotten included in the General Data Protection Regulation (GDPR) in the EU.

Over the years, as use of our services has grown, our transparency report shows a rise in the number of government demands for content removal – as to both the volume of requests that we receive and the number of individual items of content we are asked to remove. Today’s transparency report, covering January to June 2021, represents the highest volumes we’ve seen on both measures to date.

January - June 2021 Data

Top countries by volume of requests:

1. Russia
2. India
3. South Korea
4. Turkey
5. Pakistan
6. Brazil
7. United States
8. Australia
9. Vietnam
10. Indonesia

Top countries by volume of items:

1. Indonesia
2. Russia
3. Kazakhstan
4. Pakistan
5. South Korea
6. India
7. Vietnam
8. United States
9. Turkey
10. Brazil

See the full report here.

As research by organizations like Freedom House makes clear, all online platforms are seeing a similar trend.

We’re also seeing a significant increase in the number of laws that require information to be removed from online services. These laws vary by country and region, and require the removal of content on a very wide range of issues – from hate speech to adult content and obscenity, to medical misinformation, to privacy and intellectual property violations.

Many of these laws seek to protect people online and align with Google's own platform policies and community guidelines that help ensure people have a good experience while they are using our services. But laws in some countries can also go significantly beyond those policies, affecting access to information on a range of topics.

Coupled with this, we’ve also seen new laws that impose individual liability on local employees for actions taken by a company offering online services. These types of laws have drawn concern from organizations like the Global Network Initiative because individuals can be pressured, prosecuted, and held personally liable, even when they are not responsible for the content decisions of the company they work for.

While content removal and local representative laws are often associated with repressive regimes, they are increasingly not limited to such nations. Findings from entities like the UN Office of the High Commissioner for Human Rights (OHCHR), our own transparency report data, and any survey of international laws introduced over the past few years all point to the fact that we are likely to continue to see a rise in these types of laws across more countries around the world.

People come to Search every day to look up the definition of words – whether they want to know how the dictionary defines “love” as they write their wedding vows, or they simply came across an unfamiliar word in a newspaper article. Understanding the meaning of new words helps unlock information for people as they go about their daily lives, and worldwide in September, according to Google Trends the top-searched English definitions were “introvert” followed by “integrity.” With this in mind, we’ve created an easy-to-use feature that not only helps you learn about different words, but also sparks your curiosity.

Now, through the Google app on your phone, you can sign up to receive daily notifications that help you learn new words and some of the interesting facts behind them. For example, did you know the word “benefactor” comes from the Latin saying “bene facere,” which means “do good?”

To sign up, look up the definition of any English word – let’s say defineserendipity, for example – then just click on the bell icon in the top right corner.

While this feature is currently only available in English, there are words tailored to both English learners and fluent speakers alike, and soon you will be able to choose different difficulty levels. So you can expand your vocabulary, develop your language proficiency, or just show off to your friends that you learned an interesting word or fun fact.

Since our earliest days, Google has been devoted to democratizing information and creating helpful resources that are accessible to as many people as possible. We've since extended that ethos to online shopping, building an open and free ecosystem that connects merchants and customers around the world. Starting today, we are making it even easier for BigCommerce’s 60,000 merchants to show up across Google.

BigCommerce works with small, medium and large merchants around the world. With this new integration, BigCommerce merchants of all sizes will be able to easily list their products for free on Google, create ad campaigns and review performance metrics directly in their BigCommerce store. This also means BigCommerce merchants can now integrate with Google’s shopping features across Search, Shopping, Image Search and YouTube.

The future of online shopping is open and free, and by teaming up with partners like BigCommerce we are expanding the opportunities for a global audience of merchants and shoppers.

Welcome to the latest edition of “My Path to Google,” where we talk to Googlers, interns and alumni about how they got to Google, what their roles are like and even some tips on how to prepare for interviews.

Today’s post is all about Prisha Bathia from our London office, whose passion for creating YouTube videos led to an interest in digital marketing and eventually a full-time job helping customers at Google.

Can you tell us a bit about yourself?

One of my hobbies is filming videos for my YouTube channel, where I raise awareness of my rare chronic condition called Sturge Weber Syndrome. It’s a neurological condition that affects my eyes, brain and face. I have a vascular birthmark on the left side of my face (also known as a port-wine stain), caused by larger blood vessels in my brain. It's also why I have an eye condition called glaucoma, which means I have limited vision in my left eye due to high pressure and retina detachment.

Growing up, I wasn't the most confident person. I struggled with my visible difference and I didn't see many people in the media talking about it. I wanted to change that and help others feel more confident. Part of my channel includes videos on self-confidence, bullying and my hospital journey. I also film travel vlogs to show that my condition doesn't stop me from achieving my goals.

What’s your role at Google?

At 20 years old, I’ve recently transitioned into a full-time role on the Google Customer Solutions team as an Associate Account Strategist. I manage a portfolio of small to medium businesses, educating them on Google Ads and how to get the best return on their investment.

Before that, I had an apprenticeship on the Hardware marketing team, where I supported product launches, seasonal campaigns and paid media campaigns for over 15 countries. I loved using data and Google Analytics to plan campaigns.

How did you get interested in digital marketing?

In 2018, Great Ormond Street Hospital — the hospital I volunteer with, and the one that’s treated me since I was a child — offered me a position on their digital marketing team. The role included setting up and optimizing campaigns, and analyzing data. I loved that this work was helping to raise funds for the hospital and making a real difference! That experience, combined with my own background in content creation, showed me the impact of digital presence and inspired me to pursue it as a career.

How did the Google recruitment process go for you?

I vividly remember the interview day because I met so many other amazing apprentices. It was my very first job interview so I didn't know what to expect. It was simultaneously scary and fun.

I was worried I wouldn't get the job because of my condition. Growing up, I was always anxious about my career and if my hospital life would get in the way. I worried that missing school would keep me from opportunities and negatively impact my future career, but I am so thankful that hasn’t been the case. In a way, my condition created my passion for filming and posting on social media — which led me to my career in digital marketing!

Can you tell us about accommodations at Google for your work?

Everyone at Google is so supportive and shows a genuine interest in learning more about my condition and how they can help me. They understand that my condition can worsen on random days, and that I have frequent doctor appointments.

One of the main issues that I face, especially at work, is getting tired. Because I’m only able to use my right eye, my eyes often become strained — and I struggled in the first few months of my apprenticeship. But I worked with my manager, mentor, and our employee accommodations team to make some changes to my day-to-day routine. Now we make sure that I can take regular breaks, work from home, and have flexibility to leave the office early.

Working from home in the last year has been challenging. The screen time increased significantly and caused my condition to worsen at times. But by staying transparent with my team, we found solutions. If you are navigating something similar, my biggest tip is to speak openly to your manager or someone you trust.

With voluntary return-to-work at the London office, how has the hybrid model been working for you?

I love the hybrid way of working — it's been a great way to balance work and my condition. I've been able to go to the office recently, and it's helped me reduce my screen time and think less about my chronic illness.

Do you have any advice you’d like to share with aspiring Googlers?

Take every opportunity you get. Each one is a chance to develop new skills and learn from mistakes. It's the best way to grow professionally and personally.