All right folks, it's been a long week and it's time to blow off the steam from your double shoot, no whip, low-fat skinny half vanilla pump grande latte' and enjoy Funny Starbucks Video Friday! By the way, I can't tell you how many times I've gotten stuck behind this lady on my way to the airport. Enjoy!
Disorder:Disturb in mind or make uneasy or cause to be worried or alarmed
This apparently is what happens when Howard walks into a room. He has that God like aura that other deities such as Steve Jobs and Jack Welch possess. This doesn?t come as a surprise to most of the people that deal with Mr. Schultz on a daily basis. He defines Starbucks and really is the soul of the organization, which is why he is going to be hard to replace when that day comes.
Why? Because along with the God like aura comes the usual founder control freak disorder, you know, when no decision no matter how small can be made without the afflicted party?s approval. There?s a great quote by former Starbucks executive and ex-board member Howard Behar ?Howard creates passion?.He also creates anxiety.? If that?s true, I commend Howard for getting the company where it is today. Normally, a founder this uptight blows up long before they reach anywhere near the success of Starbucks. The downside to this affliction is the people around you tend to kiss your @$$ and you don?t really get the candidness you need to execute.
One of my favorite books on the subject is Execution: The Discipline of Getting Things Done by Larry Bossidy and Ram Charan, Execution is "the missing link between aspirations and results," and as such, making it happen is the business leader's most important job. While failure in today's business environment is often attributed to other causes, Bossidy and Charan argue that the biggest obstacle to success is the absence of execution. They point out that without execution, breakthrough thinking on managing change breaks down, and they emphasize the fact that execution is a discipline to learn, not merely the tactical side of business.
Howard claims that he doesn?t want people to ?view him in any way that puts him in some status or rarefied air.? I say rarify your but off man, you built 16,000 stores; you know what you are doing. You hit a roadblock, but get the eff out there and get this done! Point is, this guy Schultz is a stud in my book, I can?t think of anyone else that I would want navigating the siren through trouble waters than our guy.
In yesterday?s post "Howard Schultz Moment of Truth, Part 1" I ended with the following sentence; ?Howard?s true enemies have yet to reveal themselves?and it?s not Nelson Peltz?. When Mr. Peltz announced his stake in Starbucks, the media went crazy and Starbucks stock shot up 6% just on his name alone, but I think this announcement isn?t all it is cracked up to be.
Why?
Nelson Peltz only purchased just over 842,000 shares, or one tenth of one percent of a company that is trading at a three year low. If you were looking to make waves, why wouldn?t you take a huge chunk and move this turnaround along at a faster pace? The size of the position is what tips Mr. Peltz?s hand. For comparison, he had to outright buy Wendy?s International to make a difference there, and when he announced his position in Cadbury Schweppes, it was for 3% of the company. 5.5% made him a player in Tiffany?s, while 6% was the magic number for Heinz. So the math just doesn?t add up, 1/10th of 1%? Not passing the smell test of someone looking to fill some seats of his own at the next Starbucks board meeting!
Besides, Howard Schultz is as close to a founder as you are going to get, which means he has a lot more skin in the game than your average bear, this guy has bled, sweated, and I imagine cried over the years for Starbucks, and oh by the way, he?s sitting on over 30 million shares or more than 5% of the joint?that?s a big number. All this conspires to make Howard Schultz a much more formidable opponent compared to the patsies Mr. Peltz has been up against in the last few years. I mean, the guy made the real life ?Wendy? cry when it was announced that he took over her Father?s company.
So unless Mr. Peltz is green-mailing this one in, or secretly acquiring more stock, he doesn?t stand a chance at being any type of influence in the current management of Starbucks. He may have some words with Howard, and he may make some suggestions that might even be worth listening to, but I wouldn?t look for any saber rattling coming this summer unless his position changes.
Who knows, maybe Mr. Peltz is taking my advice and longing the stock, or maybe he likes the coffee. Whatever the reason, his end game isn?t that of an agitator at this point, but who knows how long it will be before Mr. Peltz starts asking for a seat at the table?literally! Stay tuned tomorrow all you home gamers for part 3 when I talk about Mr. Schultz?s management disorder.
I read the Wall Street Journal article "Schultz's Second Act Jolts Starbucks" by Janet Adamy today and felt compelled to start a series of posts talking about some of the highlights while providing my own "point, counter-point" with, well, myself. The first of many topics that caught my attention was this nugget;
"With profits off and the stock sinking, Mr. Schultz has unleashed an intensity that is rattling the feel-good Starbucks culture.
Well all I can say is it?s about friggin? time! Where ya been Howard? Sitting high up in the Sierra mountains, and your drinkin' uh, what's he drinkin' champaign, uh, champaign cocktails while our stock falls out of bed. $5 Starbucks card for the first person that posts in the comments where that line is from.
Anyway Howard, I?m happy you finally found your Mojo, in Philly we call them something else, but I?ll keep it clean since it?s a family show we run here at Eric's house of useless knowledge. Besides, I?ve been to the west coast and I know it practically takes cold fusion to get a spark out of you guys!
But Wait, Howard Gets Even Feistier!
In a meeting with managers in April, Howard was heard practically screaming that skeptics claiming the stock had no chance to rebound was ?total bull$&#t?. Now that?s what I?ve been waiting for man, cause I gotta tell ya, we were all about a month away from getting out the paddles and screaming clear while checking you for a pulse, so some kicking and screaming is welcome.
Howard Schultz Moment of Truth Defined
Besides, it?s refreshing to see that Howard gives an eff because I was starting to think he had mailed it in. And why shouldn't he? He is sitting on hundreds of millions of dollars, he?s built a huge multinational organization, and he's got a great head of hair! That?s right, the guys in his 50?s and has less gray hair than I do...bastard. Now, I am sure he regrets the 40,000 stores speech, but he also realizes deep down inside that he has taken this company further than he ever thought possible and the final curtain call would be to go out on top after turning the ship around. All ex-owners are doing it, Steve Jobs, Michael Dell, and the guy from the tea company with the bear on the box. People are even saying that's why Bill Gates is retiring, just to come back and save the company before Steve Ballmer runs Microsoft into the ground...but that?s a different blog. In the final analysis, Howard?s true enemies have yet to reveal themselves?and it?s not Nelson Peltz. I?ll tell you why tomorrow so stay tuned home gamers!
So there was big news last week on the financial side of the house. Apparently Nelson Peltz?s Trian Partners has been socking away some cheap Starbucks stock recently to the tune of 900,000 shares. If you don?t know who Mr. Peltz is, he buys into distressed companies then becomes a thorn in the side of management.
At first glance, this would seem to follow in the traditional boy buys stock, boy causes trouble, boy sells stock for a profit theme, but I think Mr. Peltz is going to have his hands full with the boys and girls at mission control. Why You Ask? There was one component missing when Mr. Peltz launched his proxy bid to replace the board at Heinz in 2006, and again when he was stirring the pot over at Wendy?s International in 2005. Dave Thomas of Wendy?s fame had past away three years prior, and Heinz is a hundred year old company, so there were no real owners to deal with there. Founders are a special breed, think Bill Gates or Steve Jobs in the last thirty years, or Thomas Edison or Henry Ford during the industrial revolution. These guys had major skin in the game and you were not going to tell them how to run their companies. Besides, who in a turnaround do you think is going to sell the Starbucks experience better than Howard Schultz? It Gets Better Now, Mr. Peltz?s stake is about 900,000 shares or about one tenth of one percent of the total outstanding stock. Howard Schultz on the other hand, owns or controls?ready for this?.30 million shares, or four percent of the company. That is some serious cheesecake home gamers, and trying to push around a founder with that much stock is going to be tough. As a stockholder, I don?t like the move, I think Howard and the team in Seattle have a legitimate game plan in place to make this a better organization again, and I think having some guy?s hedge fund bean counters in there poking around isn?t going to help at all in the short term. However, I am going to keep a look out to see if Mr. Peltz increases his position, since he isn?t going to be able to cause much trouble with less than one percent of the stock. If he goes for three or four percent, you can bet he will be submitting his own slate for the board. This is going to be an interesting summer, stay tuned!
It's time once again for Starbucks Recipes Sunday! This weeks recipe brought to you by Sherri Langburt
Personally, I have never been a fan of the chains, and found it far better for my sanity, schedule and wallet once I got into the habit of making iced coffee at home.
Through experimentation I have also developed a whole new appreciation for the cold coffee drink. Sure I knew that coffee was a stimulant, but with some added fruit it became the power packed pick-me-up I needed before heading to the gym. And two tablespoons of yogurt made it a healthier liquid breakfast or evening snack than I had grown accustomed to.
If you want to avoid long lines and save dollars daily, here are some basic brewing lessons gleaned from my taste testing adventures in the kitchen:
Iced Coffee Tips
1. Iced coffee is best with darker-roast coffee blends. The coldness dilutes the taste, so stick to a dark roast and brew your coffee on the strong side.
2. Place room-temperature coffee in an ice cube tray and freeze it. Frozen coffee cubes, unlike ice, will not water-down your beverage.
3. Partially melted ice makes for a creamier smoothie. Throw in a few extra cubes and let them sit at room temperature for about 10 minutes, then drain the water and use the amount of ice called for in the recipe.
4. Never put a pot of hot coffee directly in the refrigerator. The rapid change in temperature can crack the glass.
5. To reduce brewing time and clean-up time, try a Keurig® Single Cup Coffee Brewer. Their K-Cups® are portion packs that come in a variety of flavors and brands so you can enjoy your favorite name blends including Caribou Coffee, Green Mountain, , Timothy's and Van Houtte at home in less than a minute.
6. To enhance flavor, add a splash of vanilla, a cinnamon stick or flavored syrup to your freshly brewed coffee.
7. For a decadent version of iced coffee, stir Irish Cream or Condensed milk into warm coffee before pouring it over ice. To do the same minus the calories, add-in some non-fat dairy creamer.
8. If you're conscious about calories, you may want to avoid over-the-counter frothy concoctions. The average eight-ounce cup can set you back over 400 calories! To make healthy substitutions swap out whipped cream and creamer for the fat free kinds and use light syrups and sweeteners rather than sugar.
9. Invest in a blender with multiple speeds, preferably one with a glass canister that allows you to see what's going on inside. The best blenders let you blend smoothly and also pulse in quick shots.
Cold Coffee Recipes Sponsored by Keurig®
Mocha Frappé
Ingredients
18-22 ice cubes 7 oz coffee, chilled; double strength 1/4 c chocolate syrup 2 tablespoon vanilla syrup 1 whipped cream
Instructions
Place ice, coffee, chocolate sauce, and syrup in a blender. Blend until smooth. Pour into a large, tall glass. Garnish with dollop of whipped cream or scoop of your favorite ice cream.
Creamy Chocolate Iced Coffee
Ingredients
3/4 cup brewed coffee, room temperature 2 tablespoons milk 2 tablespoons half-and-half cream 2 teaspoons white sugar 1/8 teaspoon vanilla extract 3/4 teaspoon sweet chocolate liquor such as creme de cacao
Instructions
Combine cooled coffee, milk and half-and-half. Stir in sugar, vanilla and liquor and chill until ready to serve.
Banana Coffee Smoothie Recipe
Ingredients 1 cup of coffee chilled 1 teaspoon of sugar, honey, or chocolate syrup 1 banana cut into chunks 1/2 cup of whole milk
Directions Blend the milk, coffee and bananas until smooth. Add the sugar, honey or syrup and blend until desired flavor.