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OLDEST LIVING DIGITAL MARKETER TELLS ALL
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Blog Directory ID Blog Directory ID: 2638
Blog URL Blog URL: http://oldestliving.blogspot.com
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Blog Description Blog Description: A blog about emerging digital media, and their implications on marketing. Areas of focus include social media, blogging, mobile, online video, BT, behavioral targeting, and targeting technologies.
Blog Category Blog Category: Marketing Blogs
Blog Owner Blog Owner: Jim Nichols
Blog Added Blog Added: May 16, 2008 09:04:49 PM
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RSS Feed 9 shocking ads and how they fared


 can be rather tempting for brands and causes to shake things up by making shocking marketing messages that cause visceral reactions. Some brands have gotten great business mileage out of this approach. Others have found themselves in deep doo-doo as consumer blowback undermined their messages and integrity.
In the following pages, you will find nine examples of shocking brand messages. Five seem to work in that they garner strong reactions, but largely of a positive nature. Four had some really bad brand consequences. We'll sum up with some conclusions on what works and what doesn't.

WIN: MethLife ain't pretty

Lots of agencies volunteer to do pro bono work for worthy charities. A big part of the appeal, beyond the opportunity to do good, is that PSAs offer the opportunity to do award-winning work free of the taste constraints of large companies. Nonprofits in particular gravitate toward the technique because their limited budgets and reliance on donated remnant inventory mean every exposureneeds to get noticed.
These ads against methamphetamine use are a great example of how dramatization and raw empathy can get a message noticed.

The campaign has received strong media attention and significant free views on YouTube and other venues. Perhaps more importantly, it dramatizes very real possible consequences of taking the drug.

WIN: Febreze shows us going "negative" can be very positive

For decades CPGs have tried to emphasize the positive "solution" rather than the negative "problem" in their messaging. A recent example of a brand winning by flouting the formula is the powerful new campaign for Febreze that dramatizes the odor removal with some very shocking torture tests.
What works so well here is the relatability of these situations -- that ultimately in order to buy into a solution I need to remember that I have the problem in spades right here at home. The shoe above gives all of us the skeeves.

WIN: Benetton gets long-term mileage from shock

For decades the Benetton brand has stood out from the crowd by presenting "shock images" that are lightning rods for free media publicity. The brand has long maintained that its images are intended to get people to rethink prejudices, bad behaviors, and the like. It was, for example, among the first brands to depict interracial relationships.
In the last couple decades they have, for instance, shown dying AIDS patients in hospital beds, and photoshopped images of global leaders kissing -- Reagan and Gorbachev for example -- to define a brand essence that translates into apparel appeal.
The brand uses these stunning messages to differentiate itself despite the very mainstream appeal of the product. In fact, part of the intent appears to be making the brand's values part of the mainstream culture. The image above is not at all shocking now, but pictures like these were very much out of the norm when Benetton began this powerful ad approach.
One wonders whether images like the one below will feel not at all surprising in a decade.

WIN: L'Oreal Dermablend is at the center of a cover up

This stunning viral video garnered millions of views while offering an incredible demonstration of the efficacy of L'Oreal makeup. How often is a cosmetic advertisement absolutely engrossing?

The brilliance of this message is its use of a classic advertising approach (before/after), but in such a compelling and remarkable way. We see dramatic proof rather than heavily retouched model photos.

WIN: Sisley really seems to know its target

I preface this by saying I loathe Sisley advertising. And yet you would be hard pressed to find a brand of its size that has more ad fans. Do a Google search on Sisley ads, and you will be impressed by the number of sites and comments that laud these very graphic brand messages.
When you read the brand fan commentary, you find fashionistas who connect with the purist nature of the message and love its photographic style. It's clear that Sisley gets its audience and crafts messages that are at once shocking and appealing to its customers.
I may hate it, but I am about as far from Sisley's bull's-eye target as ad people come. It clearly has something that's working for the brand.

FAIL: Accident Prevention shocks but confuses

We began the win section with a PSA. Let's do the same with the fail section. This PSA for workplace accident prevention takes graphic depiction of consequences too far.

Where I think it goes wrong is in tonality and format, especially in the use of an aside to introduce the horrifying event that transpires. It puts an arm's length distance between the message and the viewer. Further, the tagline muddles the communication, failing to make crystal clear what exactly the ad is advocating. Don't make mistakes? Keep a clean kitchen? What are we supposed to do but grimace, shiver, and then try very hard to forget what we saw?

FAIL: Groupon proves that Tibet suffering is not hilarious

Online-only businesses tend to take more risks in messages and tonality, perhaps because buzz and publicity can play such a key role in their fortunes. But sometimes the buzz is anything but beneficial. This ad, part of a campaign from Groupon, uses the classic "redirect" to surprise people with a brand message when they were expecting something entirely different.

People were surprised alright, but not in a good way. The campaign received blistering criticism across social media that jumped to broadcast and cable news just hours after its first airing. A short time later, the campaign was scrapped.
The issue here seems to be in mocking the values and compassion of the viewer. Who cares if that monk gets bludgeoned as long as I get a cheap dinner? Do I really want to be that guy?

FAIL: Dolce & Gabbana seems to confuse violence with sexuality

D&G advertising is definitely so distinctive it could run without a logo. The images have a unique style and almost always challenge lockstep conventions; vehicles like interracial, gay, and polyamorous relationships feature prominently, for example. But this ad took all that challenging way over the line.
The company pulled it after a strong online outcry that accused the company of depicting (advocating) rape. It certainly stops viewers in their tracks. But not in a good way.
What usually works in D&G advertising is its empathy with the values of an urban and fashion forward set. The brand challenges conventions in the same way that the lives and aspirations of its customers do. But this message did just the opposite.

FAIL: Shock makes Pete Hoekstra's campaign very weak

Few expect this year's elections to be anything but savage and ugly. A profoundly polarized political environment coupled with Super PAC money has already yielded bitter fruit. And primary season isn't even over.
The Senate campaign of Michigan Republican Pete Hoekstra bought regional time in this year's Super Bowl to air this video, which went viral, but in ways that truly damaged the campaign.

Many objected to the racist speech patterns, and what was considered a deliberate attempt to drive racially motivated white anger. Hoekstra, who was doing well in the polls until the airing, saw an immediate and lingering drop off in his favorables as the ad drew a firestorm of criticism and dozens of critical analyses on cable news.
At first the campaign defended the message, but later agreed to pull it. Perhaps part of the reason for was that the on-camera talent went public with regret for appearing in the message. The fail here appears to be overtly sowing prejudice -- a value much of society finds repugnant.

Conclusions

There's risk in shock ads -- the very name suggests the sort of visceral responses that these messages are trying to drive. They seem to have a greater likelihood of working when:
They viscerally connect with and celebrate the lifestyle and values of the user.Sisley does that well, and stands out because its message is anathema to people (like me) who "don't get it." Similarly, Benetton speaks to an emerging set of values most common among young tastemakers.
They depict more relatable situations and drama.These are things that people can envision. The meth ads, for example, do this really well. We all know that the dire straits they depict actually happen.
They direct our emotional reactions to a clear set of action steps that tell us what we should do now that we are all fired up.Febreze wins here.
They go easy on complex analogies.Very few people study ads, so their meaning needs to be immediately accessible. The Dermablend message shows an incredible demonstration with a strong impact. There's visual proof -- stark and unadorned.
There's no formula to effective shock -- its very essence is in surprise. But given the two-way nature of modern media, brands need to tread carefully so that the strong emotional reactions they foment have the desired business effects.


RSS Feed Industry News For 05222012

MAJOR COMPANIES

Google's Motorola acquisition closes

Bombshell: FB underwriters quietly cut their earnings forecasts before the IPO

Another bad day for FB stock.

Murdoch pubs attack FB IPO

START UPS

Online video creator Machinima closes $35M led by Google

India's answer to Craigslist, Quikr, gets $32M led by Warburg Pincus

AGENCIES AND BRANDS         

New brand direction for Scion
List of world's most powerful brands for 2012

RESEARCH

Comcast and Nielsen to start measuring tablet ratings

SCUTTLE

Anatomy of a Deal: Google/Motorola



RSS Feed Industry News For 05212012

MAJOR COMPANIES

·         Chrome now #1 Browser

·         Yahoo sells half its stake in China's Alibaba for $7.1B

·         FB Stock price plunges in early trading

·         Morgan Stanley bought huge amount of FB stock to support the IPO

START UPS

·         FB acquires social gifting app Karma

·         Tremor launches mobile app builder platform

·         XFire raises $3M

·         VPN maker Anchor Free raises $53M from Goldman

·         Fab.com his 4.5M members

AGENCIES AND BRANDS

·         Dandruff wars

·         Penney's remains committed to its reinvention plan

·         Pinterest popularity hurting advertiser interest in G+

RESEARCH

·         Local social spend to surge



RSS Feed Industry News for 05162012

ONLY ONE STORY TODAY

Facebook raises $16B in IPO

NYT LiveBlog: Facebook IPO

For small investors, long odds on a big payoff

Zuck rings the opening bell

Chart: FB IPO in context of other big tech IPOs



RSS Feed Fwd: Industry News for 05172012




RSS Feed 7 bad habits that are ruining your career


Your career success is part ability, part luck, and part how you behave. No one does everything right every time. But the demands of the day, our own natures, and our environments can cultivate bad habits that ultimately limit personal success.

This piece isn't about the "gimmes" of career limiting moves. Getting sloshed at the Christmas party and coming on to the president's husband -- I assume we don't need to go through that stuff. This is about small bad decisions that become habits that ultimately define our reputations. Sometimes we choose bad behaviors that seem expedient in the moment but work against us over the long haul. Here are seven such harmful short-cuts, and how you can avoid their dangers.

Keeping too low a profile

Photo credit: Jordi Paya 

We're all quite busy, especially on internet time. But spending all your days and weeks at your desk reduces your effectiveness and potential career success in the long haul. It's through our interactions with others that we learn, teach, and gain the recognition necessary to rise to our fullest potential.

Being known starts in your own organization. Make an effort to be connected to people inside and outside your department. If you're at an agency, volunteer for new business. As you spend more time in the business and seek new and more responsibility, it becomes more and more critical that you be someone people know because it is only through such knowledge that they can see your promise.

Your work needs to be great, but you need to be known for people to see and understand your greatness. I don't mean you should be a grandstander; I mean you should be visible.

Think about your profile beyond the office building as well. We all need to make time to establish a personal brand within the industry. Attend a local interactive marketing association or AMA meeting. Write an article for iMediaConnection. Get your butt to an iMedia Summit, ad:tech, or any of the more than 100 digital events that take place each year. It helps you learn and share knowledge, contribute to the betterment of the industry, and be recognized for your growing expertise.

Cultivating bad relationships


Photo credit: Samantha Marx 

It can be a rude awakening for people to find out that they have developed bad reputations by dint of their abusive vendor relationships. But sellers are frequently asked for their two cents on the qualifications and suitability of marketing, advertising, and media candidates.

Who are they going to recommend? The people who refuse to meet with anyone? Who provide no feedback after an RFP? Who behave like spoiled children?

It's the same for sellers. If you go around people to get access to "higher ups" or clients, if you are unreliable, if you make more than your share of mistakes, you shouldn't expect your buyer counterparts to be in your corner when your chips are down. A big part of this is quid pro quo. Neither buyer nor seller can please everyone. But if your counterpart demonstrates professionalism, pleasant tenacity, and good ideas, make a reciprocal effort. 

Burning bridges

Photo credit: Donna Barber 

It can often be tempting to go ballistic on people who are difficult to deal with. A client who provides horrible direction. A vendor who calls more often than you would like. A buyer who doesn't return messages. But mark my words, if you burn that bridge, you will need to cross it again and again throughout your career.

In 20-plus years in marketing, I have made a couple of enemies. My worst offense: On one occasion, I yelled in self-righteous indignation at what I considered someone's dreadful behavior. My outburst happened in the late '90s. To date, they have reappeared five times in my life in five different companies. It is never pretty. The bad behavior deserved to be pointed out. But it served no purpose whatsoever to flip out.

There are very few of us who don't occasionally imagine making a dramatic fireball of a scene. Don't do it. It may feel good for an hour, or a day, but I guarantee that person will be baaaaaack in your life at some point. This is too small a business to make enemies. 

Forgetting the "forgotten" 

Photo credit: Paul Sapiano 

Everyone has the right to feel job satisfaction for great work. Your success usually depends upon the collective effort of many folks, including quite a number who don't get recognized often:

·       The traffic person who deals with unbelievable complexity and yet somehow makes it look easy.
·       The department administrative assistant at your client who has to book an endless succession of meetings day in and day out.
·       The accounting specialist who makes all the collection calls so we can collect our paychecks.
·       The most junior person on your team who stays extra late to make sure things go off without a hitch.

There is a common denominator in every example above. In each case, the individual is responsible for homeostasis -- the maintenance of organizational stability -- rather than an Everest-esque project with a finite beginning, middle, and end. For them, doing a good job often means no feedback because things simply operate as hoped.

Many of the people who will read this have "hope and glory" jobs where a sexy achievement is evident at the end of the day. There is little glory in the maintenance of stability. In most organizations, people in roles like these are forgotten. And because they get no recognition, they feel less connected to the people and success of the company. Who can blame them when they resign four months from now for a $5,000 raise? When they've gone, you'll really see how important they were.

Don't forget them. Send them a thank-you note. On actual paper -- because nothing says "real thanks" like a dead tree. I send a lot of thank-you notes every month, paying particular attention to people in homeostasis roles. I can't tell you the number of times I have been shown one of those notes months or years later. People keep them and reread them when the crap is really hitting the spinning blades because it shows them they are appreciated.

Pause for a moment right now and think of someone on your team who fits this description. Go out and buy that person a thank-you card. Take a few minutes to write three sentences on how much you appreciate that person. Now, seal up the envelope, and put it that person's chair when he or she is away from his or her desk this afternoon. You'll feel great, and that person will feel greater.

Doing-it-yourself martyrdom

Photo credit: Historic Brussels 

Are you someone with high standards who finds it difficult to cede control because you think you can do something better? Is it your tendency to just "do it yourself" rather than taking a few extra moments to train someone on how they should approach such a challenge?

The consequences of this tendency are to build frustration inside yourself, abdicate your role in helping develop new talent, and reduce the potential job satisfaction of the person whose job it actually is to meet the challenge.

Believe me, I know of what I speak. A few years ago, I worked at an agency where I would swoop in and fix things again and again because I was convinced that it wasn't worth the time and bother to empower others to do their jobs. Much quicker to just do it myself. The president of the agency pulled me aside one day and told me that I had to let go and let others do what they were paid to do. So I did that. And the world didn't stop spinning. Things worked out, and we were all happier in our jobs and professional relationships.

Daily practice of cynicism

Photo credit: Quinn Dombrowski 

Marketing attracts more than its share of cynics. But when we allow cynicism to rule our lives, we hamper our ability to be valuable in this constantly changing space. I guarantee that at some point in the next 12 months, you will be tasked with doing something that has never been done before. There will be 97 reasons why it is impossible. And yet you will be able to do it if you approach it with ingenuity and optimism.

Cynicism has a profoundly negative effect on those around you. It surely limits your ability, but also the capabilities of the larger team. Because if people don't think they can do something, they can't.

One place this comes up frequently is in dealing with risk-averse clients. They might have said no to all forms of innovation in the past. But if we self-censor ourselves and just get on with the stuff they are comfy with, we cease to be a valuable resource.

Undermining your own opinion

Photo credit: Threephin 

You were hired because people thought you were smart and could make a contribution. It is important to keep your ego in check, especially at the outset of your career. But make sure you grow more assertive as you gain practice and experience.

Marketing discussions require the valid contributions of everyone booked into the meeting. Stating an opinion can feel risky, but your passion and opinions are a key part of why you have a job. Avoid the dangerous habit of holding back or belittling your own opinions.

Sadly, a great deal of behavioral research indicates that the tendency to qualify one's opinion with belittling uncertainty is more common among women. Now, I know plenty of women who are very strident in giving opinions. But I also know too many who fall into this confidence trap. For those women and men who demonstrate a little too much humility, I implore you to tell us what you think.

Oh, and if you are a manager, stop any member of your team that begins their POV with a statement like, "Well, I am not sure if this is right, but..." Make them start again and state their opinion with authority. Of course they aren't sure they are right. It's an opinion. But the essences of marketing are thoughtful ideas and opinion.

Many thanks to iMediaConnection for publishing this first!















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